Terms & Conditions

  1. MNT Grading Inc. is currently only grading regular sized cards (2.5×3.5 inches) ranging from 35pt to 180pt; any oversized cards such as booklets or cards exceeding the thickness of 180pt cannot be graded at this time.
  2. Cards must be sent in protective holders (i.e., top loaders, penny sleeves, one touches, etc.) when being shipped. MNT Grading Inc. will not be held responsible for any damages incurred through the mail. Any supplies used to ship the items to MNT Grading Inc. will not be returned.
  3. MNT Grading Inc. will accept slabbed cards, however, while we will ensure to take every precaution when opening the case to avoid potential damage, we will not accept any responsibility should damage occur. No grades from other companies will be considered in our gradings.
  4. The Service Type selected (2 days, 6 days, 10 days, 30 days or 90 days) will commence the day after the item has been received at the MNT Grading Inc. office (not when Canada Post delivers to our PO box or cards are dropped off/shipped to Pristine Dealers). Any Delays will be posted on our website.
  5. Service Type is calculated by BUSINESS DAYS. Monday-Friday (minus Statutory holidays for Ontario) are considered business days and will be counted towards your Service Type selected.
  6. For any orders exceeding 75 cards please email or call to verify Service Type availability. Failure to contact us prior to shipping your order will result in delays to your Service Type selected.
  7. Individuals that have purchased MNT Grading Tickets from an approved dealer should exclude the number of tickets they have when totalling the number of cards for line one of the Submission Cost Calculator. For example, if you are submitting 30 cards for grading and have 10 service tickets, line one of the Submission Cost Calculator should state 20 cards. Please note that you will be charged the rate for the number of cards you are submitting excluding service tickets, meaning for the example above, you will be charged for the applicable service type for 11-25 cards.
  8. MNT Grading Inc. will use Canada Post for all shipments up to 66lbs max; any orders exceeding that weight will need to be returned via UPS at which point addition shipping charges may apply and would be covered by the customer.
  9. All shipments must have the MNT Grading Inc. Submission Form in the same package with the order, only the original copies will be accepted; NO photocopies.
  10. Please correct any errors made in the process of filling out the MNT Grading Inc. Submission Form with a single line through the error and initials above.
  11. Failure to neatly and accurately complete the MNT Grading Inc. Submission Form can result in delays on the service turnaround time selected. MNT Grading will contact the customer via phone or email using the contact information provided to clear up any issues and the service selected will not commence until the issues have been resolved. If there are any questions regarding the form, please contact us through email at [email protected] or call 519.888.8333
  12. Any discrepancies between the MNT Grading Inc. Submission Form and the cards received will be followed up with a phone call or email using the contact information provided. The package as whole will not be graded and the service time will not commence until the customer has responded to MNT and the issue has been resolved.
  13. Any orders completed manually will automatically result in delays for the order as our admin team will need to create and input the order once received. Please keep this in mind when choosing between manual and online submissions. Please also note that all manual orders will NOT be given status updates, this is only for online orders.
  14. Any cards with an autograph will need to include the fee of $2.00 for each card; cards with multiple autographs will still be charged the same $2.00 fee. This fee will be put into Submission Cost Calculator Line 4 and added into the Subtotal.
  15. International Residents (Residents outside of North America) must contact MNT Grading Inc. either through email or phone prior to completing their order for accurate return shipping rates.
  16. Customers outside of Canada must pre-pay for duties and taxes. If there are any duties and taxes when the shipment arrives to our PO Box MNT will attempt to contact the customer, however, if they can’t be reached the package will then be refused.
  17. MNT Grading Inc. does not authenticate any card. Any cards where the grader determines that there are signs of tampering/trimming, counterfeiting/reprint or altering of any kind will be returned ungraded with the full fee still being charged.
  18. We are currently accepting Visa, MasterCard, PayPal and EMT as methods of payment. If you are paying by Credit Card, your card will be charged upon us receiving your package. Service time will not commence until payment has been received in full.
  19. The declared value given by the customer will be used to determine the return shipping insurance rate required, those who elect not to insure up to the full declared value will only receive the insured amount covered for any lost or damaged packages/slabs. The mailing service provider (e.g. Canada Post) will determine the appropriate value of the package and those funds will be refunded to the customer.
  20. If there is a claim on any items, lost or damaged through the mailing process, the customer will receive the current sale market value (not values declared in price or reference guides) in return not exceeding the insured value paid for.
  21. MNT Grading Inc. uses the utmost care and thorough grading process to finalize the grades. Any disputes can only be applied to any errors on the typing of the label. MNT will allow up to 2 weeks after receiving the package to ensure the customer has gone through and checked their order. If there are any issues, please email MNT at [email protected]
  22. MNT Grading Inc. is not liable whatsoever for any damage caused to the cards received, when not in the care or control of MNT Grading Inc.
  23. All shipments MUST be mailed to the following address: MNT Grading Inc., PO Box 10, Elmira, ON, N3B 2Z5.